My Electric AccountYour Home's Power Supply
Repairing damage that happens to a home’s electrical system is the responsibility of both the homeowner and LIPA. This illustration shows the different areas of liability.
1. Service Line
This wire generally runs from the utility pole to the top of a
house. It’s LIPA’s job to maintain the service line from the
pole to the house and its connections, and repair it when
necessary.
2. Entrance Cable and Point of Attachment
The entrance cable connects to the LIPA service wire at the top
of the house down to the meter pan, and from the meter pan to
the service panel inside the home. The entrance cable is
considered part of the home’s wiring. If the entrance cable is
damaged, it’s the homeowner's responsibility to have the cable
repaired by a licensed electrician, and it must be repaired
before LIPA can safely restore service to your home. The point
of attachment, which consists of the weatherhead and an eyebolt,
is also the homeowner's responsibility.
3. Meter and Meter Pan
It’s LIPA’s responsibility to keep your meter in good operating
condition. However, the metal base (or pan that holds the
meter,) the connections inside this pan, and everything below
the meter and meter pan belong to and are the responsibility of
the homeowner. A licensed electrician should also make repairs
to the meter pan.
