My Account
Reading My Meter
We read your meter regularly so we can send you a statement that reflects actual usage. There may be times when it’s more convenient for you to read your own meter.
Sign in or register to enter your meter reading online!
How to Read Your Meter
There are several types of electric meters. The most common are digital and dial. When submitting your reading, please include all digits, even zeros.
I Have a Dial Meter
The hands or arrows on each dial turn like clocks. Some of the hands on the dials turn clockwise while the others turn counterclockwise. Each clock dial has the digits 0 through 9.
When you read your meter remember:
- Read the dials right to left.
- If the hand/arrow is between two numbers always record the lower number.
- If the arrow points between 9 and 0, always record the reading as 9.
- The dial to the right will determine what the dial to the left is reading.
I Have a Digital Meter
Digital meters are easy to read. Simply read the meter and submit the numbers you see. Enter a meter reading online
I Participate in Off-Peak Pricing
You have a special meter that must be read by
a LIPA Meter Reader.
Digital off-peak meters have one set of dials and
a display reading. The dials indicate total cumulative
energy use. The display reading shows cumulative energy
use during different times of the day. You can find
the reading in the Meter Reading section on your statement.
To determine the total kilowatt hours (kWh) of electricity
you have used, just subtract the previous reading from
the most current one. The answer is the amount of kilowatt
hours (kWh) you have used during this billing period.
Estimated Billing
If your meter is inside your home and we cannot gain access, we will issue an estimated bill, based on previous bills. Occasionally, we issue estimated bills for outside meters. To prepare an estimated bill, many factors are considered, including your past usage and weather conditions during the billing period. Reading your meter provides us with the actual amount of electricity you use. Any difference between our estimate and your actual use is automatically adjusted, on the next scheduled visit.
Helping Our Meter Readers to Serve You
We do our best to read your meter in a timely manner to ensure your bills are accurate. You can help us to serve you better by keeping in mind the following information...
