Solar Pioneer Consumer Checklist

If you want to purchase a PV system, you are probably going to need a PV dealer/installer. You can choose to contact LIPA's Solar Contractors. You may also check your local phone directly under Solar Energy Equipment or contact LI Shines for a list of PV installers. It is always advisable to obtain several bids before making a selection.

Before you install a PV system, remember to:

• Shop around to compare prices before choosing a PV contractor. Compare the system features, warranties and expected electrical output from each system. It is usually a good idea to get more than one proposal from different contractors so that you can compare pricing and system features.
• Ask each PV contractor for customer references. You can also check with your local Office of Consumer Affairs.
• Be sure that the PV contractor provides you with a written contract that includes a list of equipment with specific model numbers, prices and warranties for your PV system, as well as the cost of installing your system. Also make sure you know when to expect delivery and installation of your system. Read and understand the contract before signing it and keep a copy for your records.
• Examine the warranties offered by the PV contractor carefully and know their limitations. Be sure you know who is responsible for honoring the warranty ¬ the installer, the dealer, the builder or the manufacturer. Warranties are very important to ensure that your PV system will be repaired if something should malfunction during the warranty period.
• Check to be sure that the materials are exactly as you ordered or specified before and during installation. Do not accept them if they do not match the equipment listed in your contract.
• The PV contractor can assist you in obtaining all building permits and Inspections. Your system must be inspected and approved by a local inspector before it can operate
• Have the PV contractor review the PV system with you so that you understand its operation and what, if anything, is required by you for its operation and maintenance. Be sure the contractor supplies you with PV manual(s) for the operation of the equipment, and have the contractor review the manual with you.