What to Expect

Thank you for your interest in LIPA’s Residential Energy Affordability Partnership (REAP) program. By allowing us to investigate the opportunities for electrical energy efficiency opportunities in your home, we should be able to provide you with savings at no cost to you.

I am interested. What sort of things will you do?

• We will replace, whenever possible, any incandescent light bulbs, operated for at least an hour per day, with compact fluorescent models which, while providing the same or greater light output, use 2/3rds the energy and produce a lot less heat.
• Your refrigerator will be metered during the site visit (typically lasting an hour or so) to determine if its consumption is high enough to warrant replacement with a high efficiency model.
• If you have an electric water heater, we will look for opportunities to reduce hot water consumption and heat loss from the tank and pipes.
• If you have a central air conditioner, we will inspect any ductwork in the attic since they tend to leak, or are even partially disconnected, reducing effectiveness, wasting energy and costing you money. Any important leakage locations found will be sealed with long-lasting materials.
• Also, if you have gas or oil-fired equipment, we will conduct testing to ensure their safe operation.

What is expected of me?

• We would appreciate having a responsible adult present who is authorized to sign our forms and to allow us access to all areas of the house or apartment.
• If there is central air conditioning and the ducts are in the attic, we will need access to the attic, often located through a hatch in the closet or by means of pull-down stairs in the hallway.
• There will be a number of questions that will be asked, allowing us to document site conditions and to determine what efficiency measures will be cost-effective to install. Your cooperation in answering these questions will be appreciated.
• Please try to keep the scheduled appointment. If cancellation is necessary, however, please call us to reschedule.

How long will the site visit take?

• There is a wide variation in the amount of time required to complete the visit. Typically, a visit lasts from 60 – 90 minutes. Central air conditioning sites tend to take another 30 – 60 minutes and duct sealing work is often scheduled for another time to minimize the time required for a given site visit.
• If your refrigerator is to be replaced, the replacement will occur at a later time. You will be notified when the new model will be delivered so that you will have time to remove the contents of the existing unit. As required by the program, your old unit will be removed, “de-manufactured”, and its components recycled.

Additional REAP Information

More Information

1-800-263-6786