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Frequently Asked Questions (FAQs)
Long Islanders are spending more money than ever to heat
and cool their homes. Many homeowners are not getting the comfort they are paying for
because homes often suffer from cold spots, rooms that are too hot or too cold, ice dams,
drafts, building rot, and mold and mildew problems. They may all be common signs that the house
is not properly insulated or that the heating system is improperly balanced, or that moist air
in the house is not being effectively controlled. In fact, most homes leak so much that it is the
equivalent of leaving a 3’ x 3’ window open all year round.
What is Home Performance with ENERGY STAR®? Sponsored by the Long Island Power Authority (LIPA), Home
Performance with ENERGY STAR is a home improvement program designed to save
homeowners up to 40% on their monthly energy bills. Each participating contractor has
earned certification through the Building Performance Institute (BPI), a national resource for
building science technology that sets standards for assessing and improving the energy performance
of homes. BPI Accredited Home Performance Contractors use the most advanced
state-of-the-art equipment to test the home and identify energy efficiency improvements. Back to top
What is a Comprehensive Home Assessment? A Comprehensive Home Assessment is the first step towards
improving a home’s efficiency and reducing energy bills. The assessment will evaluate heating
and cooling equipment, insulation levels and air infiltration. The BPI Accredited contractor
will explain to the homeowner what improvements can be made, as well as the cost of making the
improvements. During the assessment, the contractor will perform a number of tests on
the home using the latest diagnostic equipment and building science principles to determine what
areas will benefit from energy efficiency upgrades. Specifically, the contractor will test
the home for air leakage using a blower door, and will look for opportunities to improve the home’s
insulation, heating and cooling system, windows, appliances and lighting. Back to top
Why do homes develop mildew and mold? Mold and mildew can occur when warm, moist air condenses on
a cold surface. Many building products will support mold growth, especially wood-based
products. Mold in a home can often go undetected since it tends to occur on the coldest
surfaces, such as closets on outside walls (especially when the walls are improperly insulated), behind
furniture, and in attics and basements. The presence of mold in homes is typically a sign
of under ventilation, uncontrolled air movement, or excessive humidity levels. A BPI Accredited
Home Performance Contractor can perform diagnostics that indicate air leakage paths,
insulation conditions and humidity levels to determine the home’s particular needs. Since molds are
usually caused by a combination of problems, a comprehensive home assessment is recommended to
effectively develop a plan of action to help remedy the problem. Back to top
Why do ice dams form on the roof? Ice dams form when the snow on the roof melts and
re-freezes, and the ice backs its way under the roof shingles. Further melting can occur at this point,
causing water leaks and damage. A major reason for ice melting on the roof is warm air from
the home leaking into the attic, moving past the insulation and warming the underside of the roof.
This can happen even when there are thick amounts of insulation in your attic, if the warm air
is allowed to by-pass the insulation via air gaps and leaks between the attic and heated living
spaces below. This means insulation alone is not always enough to correct the problem. Stopping air
leaks combined with proper insulation and ventilation are the three major components required to
remedy this problem. A BPI Accredited Home Performance Contractor using special testing
equipment, such as a blower door, is a proven way to locate and measure air leakage in
your home. Often times the air leakage component is missed because conventional contractors
are not performing blower door diagnostics. Back to top
What indicates that a heating system is running
efficiently and safely? The telltale signs of an improperly functioning heating
system include varying temperatures from room to room, the house feels too hot or too cold, and the
heating unit cycles on and off excessively. In addition, homes with forced air heating
systems use a duct system to distribute air. Most ducts, whether old or new, have cracks, gaps and
holes that waste about 25% of the treated air. In addition, it’s important to have
fuel-burning equipment like fireplaces, water heaters, dryers, and furnaces checked for proper venting to
avoid harmful gases, including carbon monoxide, from entering your home. Back to top
Can programmable thermostats help lower costs? Properly controlling a thermostat can help reduce your
heating and cooling costs. Programmable thermostats can automatically adjust the temperature at
pre-determined times while the homeowner is away from the house or sleeping. Residents
enjoy greater comfort conveniently, without wasting time or energy. However, only a whole house
approach can result in maximum energy savings. Back to top
Why is insulation important? Whether a home is old or new, inadequate or improperly
installed insulation can lead to high energy costs, uncomfortable rooms and structural problems.
Proper insulation levels slow the movement of heat through your walls, floors and ceilings,
keeping you warmer in the winter, cooler in the summer. A BPI Accredited Home Performance
Contractor will check insulation levels and make sure it is installed properly, as well as
make sure all the holes, cracks and gaps in the home are sealed for air leakage. Back to top
Why is ventilation important? Ventilation is a vital component to every house. Ventilation
systems are important for healthy, safe, and comfortable living space. These systems help
remove moisture from the air to help avoid mold, mildew and condensation problems. Ventilation
also helps eliminate potential indoor air pollutants, cooking odors or stale, stuffy air. A
house has to “breathe” and proper ventilation can help ensure your home has a steady, healthy
amount of fresh air. Back to top
Why is air sealing important? Insulation alone is not always enough to make sure your home
is energy efficient. Stopping air leaks combined with proper insulation and ventilation are
the three major components required to ensure a home is tight while providing a sufficient
supply of fresh air. A BPI Accredited Home Performance Contractor using special testing equipment,
such as a blower door, can locate and measure air leakage. Back to top
Are the condition of the doors and windows
important? It’s important to have well-insulated, high-performance
windows and doors. Homeowners will see and feel the difference through improved comfort,
reduced condensation and lower utility costs. Look for the ENERGY STAR symbol to identify the most
efficient windows, skylights, and sliding glass doors.
When buying new windows, consider U-value and Low-E
coatings. U-value is the measure of the window’s ability to insulate. Lower U-value means less
heat flows through the windows. Low-E (low emissivity) window coatings are thin and
transparent, permitting visible light to pass through, while effectively reflecting radiation - keeping
your home cooler in the summer and warmer in the winter. Back to top
How can a homeowner improve the efficiency of a
water heater? Typical recommendations include insulating an existing tank,
replacing the existing tank with a more efficient model using the same fuel, or replacing the
existing tank with another fuel source, usually natural gas or a heat pump water heater. If the hot
water pipes are not insulated in a cold basement, a BPI Accredited Home Performance Contractor will
often recommend insulating the first six feet of pipe. Back to top
Why is health and safety testing important when
conducting home energy improvements? BPI Accredited Home Performance Contractors have been
trained to inspect and test combustion appliances such as heating equipment, ovens and water
heaters for proper performance to ensure safe operation. This evaluation includes measurement of
carbon monoxide (CO) produced by the appliance and testing to ensure that potentially
dangerous combustion gases are not introduced into the home. BPI Accredited Home Performance
Contractors test for combustion safety problems before and after performing any energy
improvements to your home. Back to top
What should consumers look for when buying new
appliances? When it’s time to buy or replace home appliances, be sure to
look for models with the ENERGY STAR. ENERGY STAR qualified appliances incorporate advanced
technologies that use 10- 50% less energy than standard models, saving you money on
utility bills while reducing air pollution.
For example, an ENERGY STAR qualified clothes washer uses
30-40% less energy and saves about 7,000 gallons of water each year. Many dishwashers
with the ENERGY STAR are built with innovative technology to clean better while using less
energy and water. And, today’s ENERGY STAR qualified refrigerators use half the energy of a
10-year old conventional refrigerator.Back to top
How can consumers improve the lighting in their
homes? When replacing light bulbs or installing new light fixtures,
consumers will save time and money when they choose models that have earned the ENERGY STAR.
According to the U.S. Environmental Protection Agency (EPA), today’s ENERGY STAR
qualified compact fluorescent light bulbs (CFLs) equal or surpass the quality
of light found in conventional incandescent bulbs. CFLs use two-thirds less energy and last
up to 10 times longer. ENERGY STAR qualified lighting and fixtures are available in a
variety of styles and sizes. Back to top
What options are available to help finance Home
Performance with ENERGY STAR improvements in New York? Low-interest loans or financial incentives are available to
help pay for home improvements made by participating BPI Accredited contractors under the Home
Performance with ENERGY STAR program. There are no application fees or closing costs, and
the loans do not require a down payment. Additional assistance may be available if you meet
certain income eligibility requirements. Back to top
What is the best way to select a Contractor? Not all contractors are the same. A BPI Accredited Home
Performance Contractor is particularly skilled in building science technology. Contractors
participating in this program have earned certification through the Building Performance Institute
(BPI), a national resource for building science technology that sets standards for assessing and
improving the energy performance of homes. View a list of
participating contractors on Long
Island, or call
1-877-ESTAR-LI. Back to top |