Customer Care
All general inquiries will be answered Monday through Friday from 8:00 a.m. to 8:00 p.m. We are closed Saturdays, Sundays and Holidays. However, if you are reporting an outage, you can call us 24 hours a day, seven days a week at (800) 490-0075 or (631) 755-6900.
Looking to Manage Your Account?
Visit My Account to
pay your bill,
start/stop service & more.
Looking for Outage Information? Visit
the Storm Center for
up-to-date online outage
reports.
How to Contact Us
Have a question? Browse our Frequently Asked Questions for answers!
Online
By Phone- Report a Power Outage (800) 490-0075 | (631) 755-6900 -OUT OF AREA
- Residential Customers... (800) 490-0025 | (631) 755-6000 -OUT OF AREA
- Business Call Center...... (800) 966-4818 | (631) 755-3417 -OUT OF AREA
- Complete Customer Services Phone Directory
Additional Information
-
Power Outage Information
Severe weather conditions can interrupt your electric service in an instant. - Services for Special
Customers
LIPA is responsive to all our customers’ needs and committed to improving the quality of life within our service territory. - Need Help Paying Your
Energy Bills?
You may be eligible for some of these financial assistance programs. - LIPA Bill Inserts & Brochures
All of LIPA's brochures, bill inserts and other publications, are available to our customers and to the public.
