Customer Care

All general inquiries will be answered Monday through Friday from 8:00 a.m. to 8:00 p.m. We are closed Saturdays, Sundays and Holidays. However, if you are reporting an outage, you can call us 24 hours a day, seven days a week at (800) 490-0075 or (631) 755-6900.

Looking to Manage Your Account? Visit My Account to pay your bill, start/stop service & more.
Looking for Outage Information? Visit the Storm Center for up-to-date online outage reports.

How to Contact Us

Have a question? Browse our Frequently Asked Questions for answers!

Online

By Phone
  • Report a Power Outage   (800) 490-0075 | (631) 755-6900  -OUT OF AREA
  • Residential Customers... (800) 490-0025 | (631) 755-6000  -OUT OF AREA
  • Business Call Center...... (800) 966-4818 | (631) 755-3417  -OUT OF AREA
  • Complete Customer Services Phone Directory
 In Person - Discuss your account or pay your bill

Additional Information

Last Updated: 11/02/2009