Contact LIPACustomer Care
If you have a question or concern, please feel free to contact us. Our customer representatives are here to assist you.
Contact Us
All general inquiries will be answered Monday through Friday from 8:00 a.m. to 8:00 p.m. We are closed Saturdays, Sundays and Holidays. If you are reporting an outage, you can call us 24 hours a day, seven days a week.
| Billing Inquiries | (800) 490-0025 | (631) 755-6000 |
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| General Inquiries | (800) 490-0025 | (631) 755-6000 |
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| Report an Outage | (800) 490-0075 |
(631) 755-6900 |
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| Media Relations | (516) 719-9294 |
(516) 525-LIPA |
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| Email LIPA | Current Outages | LIPA Services Directory | |||
Additional Resources
Frequently Asked Questions
Have a question regarding your account or the
service to your home? Browse through our Frequently Asked
Questions.
Authorized Pay
Stations
Locate privately owned stores, that accept LIPA payments.
Customer Service Centers
Discuss your account in person, at any one of these
locations.
Services for Special
Customers
LIPA is responsive to all our customers’ needs and committed
to improving the quality of life within our service
territory.
Need Help Paying Your
Energy Bills?
You may be eligible for some of these financial assistance
programs.
Freedom of Information Law
The public records of the Long Island Power Authority shall
be available under the Freedom of Information Law (“FOIL”)
