Licensed Energy Service Companies

To participate in LI Choice, you must contact an ESCO. The ESCOs can supply you with price information and other details regarding how they operate.

  • Before you select an ESCO, make sure all of your questions are answered regarding electric energy prices.
  • Once you have selected an ESCO, you enroll in the LI Choice program by entering a contract with the ESCO you selected.
  • If you do not participate in LI Choice, it is not necessary to do anything. LIPA will continue to provide you with electric energy as well as transmission and distribution services.
  • A customer may apply to become a Direct Retail Customer (DRC). A DRC may act without an ESCO to contract for and supply electric energy and any related services for its own use. This would typically be an option of interest to large commercial/industrial customers.

The following ESCOs have been Licensed by the LIPA to solicit customers for participation in Long Island Choice:

Con Edison Solutions
P: 1-888-320-8991
F: 1-914-448-0057
Website		 Constellation NewEnergy
P: 1-866-237-POWER
F: 1-212-883-5888
Email | Website		 Hess Corporation
P: 1-800-437-7872
F: 1-732-750-6899
Email

Frequently Asked Questions

What are ESCOs and do I have to choose one?
ESCOs are companies that can sell their supply of electricity to you through LIPA's wires. ESCOs can generate this electricity themselves or purchase it from others for resale. You must choose an ESCO to participate in Long Island Choice, but it is important to understand that an ESCO does not have to accept you as a customer!. If you do not wish to choose an ESCO, LIPA will continue to supply you with electricity.

What should I look for in an ESCO?
When choosing an ESCO, you may wish to consider factors such as dependability, convenience and the company’s reputation. You may also want to think about other products and services that ESCOs offer. Though LIPA provides a list of licensed and qualified ESCOs, only you can determine which ESCO is best for you.

How does an ESCO get qualified to be in the Long Island Choice Program?
Since ESCOs are not regulated, they will need to be licensed through LIPA prior to doing business in LIPA’s service territory. To participate in the program, ESCOs must agree to LIPA’s consumer protection rules and participate in LIPA’s training programs. You should not enter a contract with an ESCO that is not licensed by LIPA!

What are the consumer protection provisions that apply to ESCOs?
LIPA will monitor the performance of ESCOs to ensure that you are protected from unfair and unethical practices. If you have a question or problem regarding the electric supply portion of your bill, you need to call your ESCO. ESCOs are required to provide their toll-free telephone numbers on your bill, along with LIPA’s customer service number. As a requirement of the licensing process, ESCOs must also submit a formal dispute resolution process to LIPA.

Will LIPA automatically provide customer information to ESCOs for marketing purposes?
No. The ESCO must obtain your written, electronic or taped recorded verbal authorization to access customer information. Note that if you give an ESCO your LIPA electric account name and number, that ESCO will be able to obtain energy usage information about your account from LIPA.

After signing up with an ESCO, is there a time period within which I can cancel the contract?
Yes. You have the right to cancel your contract with an ESCO within 5 days after the contract is signed.

How often can I switch ESCOs?
At the end of your contract term with an ESCO (or before the end of that term in accordance with the provisions of the contract), you may return to LIPA bundled service, stay with your current ESCO, or choose a new ESCO. The first switch from LIPA to an ESCO and the first switch back from an ESCO to LIPA are free. After that, there is a $10 fee for switching. You can terminate your contract with an ESCO by giving at least 10 days notice (or even more advance notice if your contract requires it).

Can I come back to LIPA if my supplier goes out of business, or if I don't like my ESCO?
In the event your ESCO goes out of business, LIPA will supply you with electricity at LIPA's existing rates or you may choose another ESCO. If you are unhappy with your ESCO, you must provide 10 days notice to terminate the contract.

Long Island Choice