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LIPA Billing and Service

Long Island Choice is a LIPA program that provides residential and commercial customers with the option to purchase their electric supply directly from energy service companies other than LIPA.

How will I be billed?
You will receive one bill from your ESCO for energy supply and another from LIPA for delivery. In the future, you may be able to receive just one bill from LIPA which would include your ESCO's energy supply charges.

Will I be guaranteed lower costs?
That depends on your contract with your ESCO. Generally, your cost will depend on the electric rate you negotiate with the ESCO and the amount of electricity you purchase.

Can I still be on Balanced Billing?
As a Long Island Choice customer, you can still participate in LIPA's Balanced Billing Program for the LIPA portion of your bill.

Who do I call if I have questions about my energy bill(s)?
Call 1-800-490-0035 if you have a question regarding LIPA's services, bill payments or delivery charges. If you have a question regarding electric supply charges, you will need to call your ESCO.